business intelligence

Business intelligence dashboard provides operational insight

Case Study Eating Europe choose Isosceles to provide operational insight with their business intelligence dashboard

Eating Europe offer #1 rated Food Tours and Cooking Classes in Rome, Florence, London, Amsterdam and Prague. They believe there is no better way to experience a city than through its food.

All their tours not only feed you the best each city has to offer, but also immerse you in the local culture, authentic street life and special history. You’ll feel at one with the locals, meet the vendors and come away with a real sense of what each city is really about.

Their mission is to leave travellers with an unparalleled, non-touristy, food-related experience in undiscovered neighbourhoods of the most fascinating cities in the world.

The need for business intelligence

Eating Europe’s business has grown rapidly. Early and reliable knowledge of which tours work and which don’t is vital to its continued success and planned expansion to more of the world’s most exciting cities.

Eating Europe was established in 2005; it has an average of 44 gastronomic tours per city per week (up to 2,000 transactions a month).  They had a huge data flow which they were unable to analyse.

Eating Europe, therefore, needed a reporting tool that could analyse data from their event booking system, as well as the individual accounting systems in each of the local countries and present it in a way that gave the leadership team usable insight into the business.

Why Isosceles?

  • The quality, knowledge and responsiveness of the Isosceles team
  • Isosceles’ focus on technology clients
  • Our experience of supporting and advising growing businesses

Isosceles’ role

  • Identify and map all the current data sources
  • Determine with the leadership team what KPIs they should be monitoring
  • Identify any immediate systematic and operational improvements
  • Build a visual analytics dashboard which would enable the leadership team to monitor to a fine level of granularity the businesses performance against their KPIs

Bringing the numbers to life

An interactive business intelligence dashboard, based on Microsoft’s PowerBI interactive data visualisation tool, which brings the numbers to life:

  • Accessible by all locations and securely delivered via the web.
  • It enables Eating Europe to monitor performance against KPIs
  • Used as the basis for discussion and effective decision making at the monthly management meeting
  • They are able to view information at whatever level of detail is required – from a whole company view (bird’s eye view) down to individual locations and tours.
  • Eating Europe have a variety of ways to visualize complex data – key figures, charts and trends all clickable, drillable and interactive.
  • They also have the ability to select easily between monthly, year to date, plans and prior year metrics and comparisons.

The business intelligence dashboard is now used as the basis for discussion and effective decision making at the monthly management meetings.